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Accessibility Statement

West Virginia University is committed to creating a diverse and inclusive culture that advances education, healthcare and prosperity for all. WVU believes that people with disabilities must have opportunities equal to their non-disabled peers to participate in the University’s programs, benefits, and services, including those delivered through electronic and information technology. WVU is continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. WVU strives to conform with WCAG 2.0 Level AA.

Compatibility with browsers and assistive technology

WVU’s digital properties are designed to be compatible with assistive technologies and our supported browsers.

Feedback

We welcome your feedback on the accessibility of WVU’s digital properties. Please let us know if you encounter accessibility barriers on WVU’s information and communications technology (ICT) by contacting the following teams below. We try to respond to feedback within five business days.

Report a web accessibility issue

If you discover a web page or web application that is not accessible or does not conform WCAG guidelines, please contact University Relations - Digital by email at web_services@mail.wvu.edu. Please describe the problem, including the web address or URL of the web page or application.

Report an issue with accommodations

West Virginia University students with disabilities are supported by the Office of Accessibility Services. Contact the Office of Accessibility Services via email at access2@mail.wvu.edu or by calling (304) 293-6700. Their hours are Monday through Friday, between 8:15 a.m. and 4:45 p.m. Eastern Time (US).

File a formal complaint

If you believe you are experiencing or witnessing discrimination based on disability, you may file a formal complaint with West Virginia University’s Division of Diversity, Equity and Inclusion.

Technical specifications

Accessibility of WVU’s digital properties relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

This statement was created on May 9th, 2023.